How to Request Your NTN Tenant Performance Profile Report
National Tenant Network (NTN) is a specialty consumer reporting agency that specializes in resident background checks and tenant screening services. Founded over 35 years ago, NTN operates through more than 20 regional offices across the United States. Its primary goal is to help property owners and managers evaluate rental applicants to decide whether to offer them a lease.
(1) More Information about the NTN Tenant Performance Profile Report
To build its tenant background reports, NTN collects a wide variety of personal, financial, and rental records. The company maintains a large national database of tenant performance records, which includes past eviction filings, property damage reports, and lease violation history shared directly by property owners. NTN also pulls traditional credit reports from major credit bureaus (like Experian) to check credit card balances, loan histories, bankruptcies, and collection accounts. Additionally, NTN gathers public court records, address histories, Social Security number verifications, and local, statewide, or national criminal background checks.
The main customers buying NTN screening products are residential landlords, real estate brokers, property management companies, and housing authorities. These customers use NTN reports to check whether an applicant can afford the monthly rent, has a history of paying on time, or poses a risk of damaging the property or defaulting on a lease. NTN serves owners of all property types, ranging from single-family home rentals to large multi-family apartment communities, student housing, and public housing.
According to NTN’s corporate website, the company’s flagship credit scoring product is called NTN DecisionPoint (along with NTN DecisionPoint Plus). Rather than relying on a standard three-digit bank credit score, DecisionPoint calculates a specialized applicant score ranging from 0 to 100. The score evaluates an applicant’s credit history, rent-to-income ratio, eviction records, and past tenant performance. Based on custom rules set by the landlord, DecisionPoint generates an automated rental recommendation, such as Accept Applicant, Conditional, or Reject Applicant.
NTN sells several other key tenant screening products alongside DecisionPoint. One core product is the NTN Tenant Performance Profile, which lists detailed rental dispute records, property damage claims, and eviction histories from NTN’s proprietary network. NTN also sells standalone Credit Reports and Criminal Reports, as well as employment and landlord Verification Services. To complete the rental process, NTN offers digital tools like NTN SecureLease for online lease signing and NTN SecurePay for processing application fees.
(2) Request an NTN Tenant Performance Profile Report by Telephone or Mail
Request a copy of your NTN Tenant Performance Profile Report by telephone (800-228-0989) or by mail (National Tenant Network, Inc., Consumer Relations Department, PO Box 1664, Lake Oswego, Oregon 97035).
(3) Request an NTN Tenant Performance Profile Report Online
Special Scores provides an online option to request your NTN Tenant Performance Profile Report.
(4) Dispute Errors in Your NTN Tenant Performance Profile Report
If you find information in your consumer report that you believe is inaccurate or incomplete, you may have the legal right to dispute the report’s content with the consumer reporting company and the company that shared the information to the reporting company. Under federal law, the Fair Credit Reporting Act (FCRA), companies must conduct a reasonable investigation of your dispute. The company that provided the incorrect information must correct the error, and notify every consumer reporting company to whom it provided the inaccurate information.
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